Shipping Information

We offer tracked delivery worldwide where a valid carrier service is available for the destination. Available delivery options are shown at checkout.

Delivery is calculated in real time for the destination and parcel at checkout. Free shipping may apply based on the market and post-discount merchandise subtotal.

The secure checkout displays the applicable currency, taxes, delivery charge and final amount before payment.

The checkout shows the current delivery estimate. The estimate starts after the order has been processed and handed to the carrier.

During busy periods (Black Friday, Christmas, sales) delivery times may run slightly longer. We keep you informed via your track & trace.

As soon as your order is on its way, you will receive an email with your track & trace number. With this you can follow your parcel until delivery.

Delivery takes place during the day on working days. If you are not home, the courier will try again the next working day or leave a collection note.

If a parcel arrives damaged, contact support@lillioli.com promptly with the order number and photos so we can investigate and offer the appropriate remedy.